Reviewing Exceptions in MyGeotab

SUMMARY

This article explains how to log in to MyGeotab, access the Exceptions page, apply filters & search, and review a specific exception.

Logging in to MyGeotab

1. Open a web browser and go to MyGeotab login.

2. Click Sign In.

Accessing Exceptions

1. From the left-hand navigation menu, select Rules & Groups.

2. Click Exceptions.

You will now see a list of exception events generated by your company’s rules (Seat Belt, Speed > 10, and Excessive Speed < 20).

Applying Filters and Search

To refine your list of exceptions:

• Date/Time range – View exceptions within a specific period.

• Asset/Driver – Filter by vehicle or driver.

• Rule – Select a rule type such as Speeding or Harsh Braking.

• Search bar – Enter keywords (asset name, driver name, or rule name).

Click Apply to update the results.

Reviewing a Specific Exception

1. From the list, click the exception record you want to review.

2. A details window opens, showing:

   • Driver/Asset involved

   • Date and time of the event

   • Rule triggered

   • Location on the map where the exception occurred

   • Any notes, attachments, or comments

3. Use the Map view to zoom in and see where the event occurred.

4. To save the details, click Export in the top-right.

Permissions Reminder

• To add comments, attachments, or update statuses, you must have either:

  • Administer Exception Event review, or

  • Participate in Exception Event review clearance.

• With basic access, you can only view exceptions.